Q. When does the
rent start to accrue?
A. The rent starts accruing the day the
rental contract is signed. |
|
Q. When is the rent
due?
A. The rent is due on the 1st of each
month and is considered late on the 6th (payments considered
late are assessed a $15.00 charge). |
|
Q. How do you prorate the rent?
A. Rent is prorated according to how
many days are left in the month the rental contract is signed.
For example, if the contract is signed on January 15th, you
will be charged for the 17 days in January. |
|
Q. What types of storage units
do you offer?
A. We offer various sizes of storage
units, please review the Available
units section to see which size units are currently available.
|
|
Q. How do I secure my unit?
A. Second floor storage units can be
secured with a padlock, which may be purchased from the Management
Office for $11.00 or you can supply you own. The garage units
are key only, which will be supplied on the day the rental contract
is signed. |
|
Q. Do I have to buy insurance?
A. Insurance is not a requirement to
rent a storage unit, it is the customers option. |
|
Q. Will I receive an invoice each
month?
A. To reduce our overhead costs, we do
not send out monthly invoices. Therefore, it is up to the customer
to make sure their payment reaches the Management Office by
the 1st of each month. |
|
Q. How long does it take to complete
the application process?
A. The application process is done in
two parts. The first is the phone application, followed by an
appointment at the Management Office to sign the rental contract
(please also see our Steps to Apply
section). |
|
Q. How much can each storage unit
hold?
A. Our storage units range in size from
4'x6' to units that are 14'x20'. Please see our general guidelines
in the Features and Benefits section.
|
|
Q. When can I access my unit?
A. Units are accessible 7 days a week,
from 6am - 9pm. |
|
Q. How do I terminate my rental
agreement?
A. To terminate your rental agreement,
you must send the Management Office written notice 10 days prior
to canceling your rental contract. Please note, prorating does
not apply to ending a rental contract. |
|
Q. I have lost my key and/or access
card, what do I do?
A. Please call the Management Office
(610.644.6680) during regular business hours. |
|
Q. Do you accept credit cards?
A. Unfortunately, at this time we do
not accept credit cards, but we do accept personal checks or
cash. |
|